Samsung washer error code

UE

Unbalanced load

The laundry is bunched on one side, so the drum can't spin safely.

Also shown on some Samsung models as: Ub U6 Ur dc 1 Ub 1U6

Try these free fixes first

Unplug the washer before opening any panel.

  1. Pause the cycle and spread the laundry evenly.
  2. Don't wash a single heavy item (rug, pillow) on its own: add towels to balance it.
  3. Check the washer is level and doesn't rock.

Still showing UE?

Call service if loads are balanced and the code keeps returning.

Shock absorbersCheck that the part matches your exact model number (usually on a sticker inside the door or on the back).Find the part
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Questions people ask

What does UE mean on a Samsung washer?

UE on a Samsung washer means: unbalanced load. The laundry is bunched on one side, so the drum can't spin safely.

How do I fix Samsung washer error UE?

Pause the cycle and spread the laundry evenly. Don't wash a single heavy item (rug, pillow) on its own: add towels to balance it. Check the washer is level and doesn't rock.

When should I call a repair technician?

Call service if loads are balanced and the code keeps returning.

Related washer codes

Source: Samsung official support · Reviewed 2026-10-01